The hiring process begins in March and April.
Ask yourself these questions:• Are you outgoing?
If you feel shy or awkward when talking to strangers, this might not be the place for you. We expect our staff to provide superior customer service – to smile and greet customers when they greet the customer, to make conversation with people from all walks of life.
• Are you good at switching gears? keeping stock neat, stocking, cleaning and more. But when a customer walks in the door we must be ready to switch gears to fast, friendly service with a smile.
• Are you willing to learn new things?
People know us to be knowledgeable about the park, and the communities surrounding the park. You’ll need to make an effort to educate yourself about the all of this so that you can intelligently discuss these things with customers. We are happy to assist you in this process, but the motivation must come from you. We expect you to ask questions and remember what you’ve learned.
• Can you commit to a schedule?
The concession stand is open 7 days a week, 9am-8pm. We are all responsible for creating the best experience for our visitors, which means staying committed to determined, set schedules. We try to be flexible but we rely on our employees to keep their commitments.
• Do you pay attention to little things?
Customer Service is more than a phrase to us here – it’s an action! We pride ourselves on going the extra mile for our customers. It’s the thoughtful little things that make each shopper feel special. Simple friendly touches go such a long way.
• Is your glass half empty or half full?
You know how great it is to work with other enthusiastic, motivated co-workers who take pride in the area and the appearance of the concession stand. We need fun, positive folks working here at the concession stand. You know the kind of person we mean – you always have a smile on your face, and the customer never knows when you’re having a bad day.